Patient Transport (Mass Eye and Ear)

The role of Patient Transporter is to maintain safety and provide exceptional care to patients requiring assistance in moving from one location in the hospital to another, or upon discharge. This will be done in an efficient and service oriented manner that aligns with the established policies and procedures of MGB Mass Eye and Ear, and of VPNE.

Responsibilities:

• Make service, care, and satisfaction the priority in every interaction by providing exceptional patient experiences.
• Practice and ensure safety as a top priority at all times for all patients, hospital teams and peer coworkers.
• Engage with the patient to ensure that departure from the room is smooth and comfortable.
• Communicate consistently and appropriately with patient and valet staff to ensure the patient has a smooth transition to the vehicle. 
• Report all incidents in accordance with institutional and company policies
• Adhere to the policies, procedures and appropriate workflows (based technology used and personal communication), as agreed upon between the institution and the company
• Assist in maintaining the cleanliness of front valet area
• Perform any other duties specifically assigned by a supervisor or manager

Qualifications:

Years of Experience: Entry Level

Language Skills: Proficient in English both verbally and written

Education Requirements: High School Diploma/GED preferred

Vaccinations: Records or Agree to Receive, types of which as required by institution

Requirements:

• Able to provide outstanding and caring service to patients
• Able to walk short and long distances, and while pushing a wheelchair
• Able to lift, push and pull 50 pounds or more
• Able to see, read and understand small print
• Ability to use forms of mobile technology as trained
• Vaccination required for employment

Benefits:

• Paid weekly
• Medical, Dental, Vision
• Team Member Assistance Programs & Resources
• 401K with a match
• Discount programs
• Short-term disability
• Accident insurance
• Life insurance

VPNE is a family-owned, fun, and rapidly growing company headquartered in the Greater Boston Area. VPNE, has been collaborating with the world’s finest hospitals to solve their people and logistics challenges since 1990. We promote growth from within and instill our company's family values in an ever-expanding business. Our teammates are energetic, friendly, and proactive in helping Aloha/VPNE build its brand – all while working at the world’s most prestigious healthcare institutions.
 
Are you a dedicated professional who thrives in a fun, fast-paced, team-oriented environment? Are you interested in joining a community of teammates who are spirited, driven, and diverse?
 
If so, you belong at VPNE. We are a recognized leader in healthcare, looking for people like you to help deliver world-class care and help our clients’ hospitals perform at the highest levels.
 
Apply today to jump-start your future!

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