Hospital Ambassador

Overview:

The role of Patient Ambassador is to maintain safety and provide exceptional service to patients requiring assistance with appointments throughout the hospital campus.  

• Services: 

  Safely assist patients/colleagues to and from their appointments, providing directions about campus facilities,  and assistance with parking questions. 

   

  ·                     Provide exceptional service to patients and colleagues.

  ·                     Proficient in English both verbally and written.

  ·                     Able to bend and assist patients with getting in and out of wheelchairs following Lahey Mobile Transfer policies.

  ·                     Able to retrieve, sanitize and manage wheelchair inventory. 

  ·                     Able to lift, push and pull 50 lbs. 

  ·                     Able to walk around the hospital to assist patients to appointments

  ·                     Able to stand for several hours at a time when needed in order to assist patients. 

  ·                     Able to use the parking point of sale system  (kiosk) to assist patients with parking tickets.  

  ·                     Able to perform other duties as assigned within the scope of the Ambassador Role. 

  ·                     Maintain all uniform and high appearance standards expected of all VPNE colleagues.

Years of Experience: Entry Level

Language Skills: Proficient in English both verbally and written

Requirements:

• Must be 18 or older to apply
• Ability to pass a criminal background check
• Ability to effectively communicate, read, and write in English
• Ability to sit for extended periods and the ability to walk short distances
• Ability to operate a computer and cash register
• Ability to count money and make change if necessary
• Be able and willing to smile during every customer interaction
• Maintain uniform standards
• Maintain a professional and polite manner
• Adheres to VPNE’s attendance policy

Benefits:

• Paid weekly
• Medical, Dental, Vision
• 401K with company match
• Discount programs
• Short-term disability
• Accident insurance
• Life insurance

VPNE is a family-owned, fun, and rapidly growing company headquartered in the Greater Boston Area. We are the parking and transportation business partner to the most prestigious health-care institutions, commercial property owners and developers, financial institutions, and hospitality companies. We promote growth from within and instill our company's family values in an ever-expanding business. Our team members are energetic, friendly, and proactive in helping VPNE build its brand.

Are you a dedicated professional who thrives in a fun, fast-paced, team-oriented environment? Are you interested in joining a community of team members who are spirited, driven, and diverse?

If so, park yourself at VPNE. We are a recognized leader in the hospitality industry, looking for people like you to help us drive our clients' business and build their brand. Apply today to jump-start your future!