• Garage Cleaner

    ID
    2018-7381
    Job Locations
    US-MA-Boston
    Category
    Customer Service/Support
  • Overview

    VPNE Parking Solutions is a family owned company that is recognized as a leading parking service provider in the New England area. Founded in 1990, VPNE is committed to providing improved parking and transportation options for its valued clients. Headquartered in the heart of Boston, VPNE’s teams strive to uphold a culture that empowers our employees to excel in the areas of customer service and guest mindedness. Our employees are energetic, friendly, and proactive in helping VPNE to achieve its strategic goals, which has helped the company to expand nationally.

     

    The role of the Garage Cleaner is to provide exceptional guest experiences while ensuring the continued cleanliness and safety of the garage.

    Responsibilities

    • Customer Service: Make exceptional guest experiences the priority in every interaction
    • Shift Report: Document all incidents in accordance with company policy
    • Maintain cleanliness of garage area daily
    • Handle questions from customers and manage equipment issues.

    Qualifications

    • Ability to read, write and verbally communicate in English.
    • Ability to sit and stand for long periods of time.
    • Ability to walk short and long distances.
    • Ability to stand for long periods of time.
    • Possess the manual dexterity to operate parking equipment, including POF machines, garage gates and location specific equipment.
    • Strong sense of customer service.
    • Ability to lift a minimum of 50 pounds.
    • Be at least 18 years of age.
    • Be able and willing to smile during every customer interaction.
    • Maintain uniform standards while around account.
    • Be able to pass criminal background check.
    • Ability to create relationships with customers
    • Organization
    • Educational Requirements: High School or GED
    • Years of Experience: Entry Level
    • Language Skills: Proficient in English

    Benefits for Full-Time Employees:

    • Medical, Dental, Vision
    • 401K with up to a 5% match
    • Commuter benefits
    • Childcare benefits
    • Discount programs

    All Employees:

    • Short-term disability
    • Accident insurance
    • Life insurancea

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